Cetis AG is fully committed to deliver high quality products and excellent support to customers.

Support Resources

If you experience any problem using our products, these are the following options:


  • Refer to the User Guide in English (User Guide, also available as PDF), in German (Handbuch, auch als PDF erhältlich), and French (Guide Rapide, aussi disponible en PDF).
  • Check the FAQ (Frequently Asked Questions).

E-Mail or Contact Form

Submit your problem to our support, using either

  • Contact Form, or
  • E-Mail address in the About Box of your CETIS Dialer For Lync.

Call our support

Be aware, telephone support is not available for our free products.
Call at +41 62 834 8107 during business hours (please take into account that we are located in Switzerland, Time zone UTC +1). Now, the real time in Switzerland is: .